President's Choice Financial
Surviscor Rating:BOTTOM-TIER Online Banking Site
Surviscor Rankings:2009 CER Review:
#10 in Email Responsiveness
Fall 2009 Banking scorCard:
#9 - Online Banking Site
Spring 2009 Public scorCard:
#4 - Public Banking Site
Surviscor Commentary:President's Choice Financial is CIBC's 'discounted' niche online banking site. The areas available to customers are not more robust at PCF then its traditional banking counterparts. A user should expect more robust features and functionality at sites who offer a limited amount of core features. In general, the site performs well for its users.
Customer Email Responsiveness (CER):
|
Period |
Score (Out of 100%) |
Rank |
| 2009 Rollup |
67% |
10 |
| Q4 2009 |
89% |
3 |
| Q3 2009 |
91% |
3 |
| Q2 2009 |
55% |
13 |
| Q1 2009 |
39% |
16 |