Meridian Credit Union
Surviscor Rating:BOTTOM-TIER Online Banking Site
Surviscor Rankings:2009 CER Review:
#3 in Email Responsiveness
Fall 2009 Banking scorCard:
#12 - Online Banking Site
Spring 2009 Public scorCard:
#14 - Public Banking Site
Surviscor Commentary:Meridian Credit Union has demonstrated excellence in its ability to service prospective clients as measured through Surviscor's customer email responsiveness rating. Meridian offers a very basic online transactional site via MemberDirect and lacks many online features and functionality available at the major banks.
Customer Email Responsiveness (CER):
|
Period |
Score (Out of 100%) |
Rank |
| 2009 Rollup |
88% |
3 |
| Q4 2009 |
62% |
11 |
| Q3 2009 |
79% |
7 |
| Q2 2009 |
93% |
2 |
| Q1 2009 |
97% |
1 |