Contact us now: Phone: +3556969696

Online Experience Signal Customer Service Signal Mobile Experience Signal

Superior Firm

Poor: > 1 day

Average Firm

Company Overview

Virtual Brokers, one of Canada’s top ranked online broker, provides trade execution services and products to accommodate various trading experience levels. With our innovative trading platforms, numerous research tools, and different types of commissions, we offer beginner investors to active traders the luxury of customization and confidence.

• Powerful Trading Platforms designed to deliver a best-in-class experience

• Extensive investment Research Center, powered by Morningstar, Recognia, Zacks, and 5i Research

• Pre- and after- market hours trading

• Low account balance minimum

• Ranked best online broker by The Globe and Mail in 2012, 2013, 2015 and 2016

Virtual Brokers has now accomplished more than 7 years of providing excellent trading services and products to our clients by providing superior, reliable and attentive service, sophisticated in-house technology and qualified staff.&a

What's New

We’ve improved! New improvements have been made which include: updated account opening process, additional research tools, educational content, expansion in company staff to serve you better, and more…

Trade equities commission-free with the Virtual Brokers Commission-Free Trading Account. We are the first in Canada to launch the Commission-Free Trading Account. This account is meant to reduce and in some instances eliminate the variable cost, improving a trader’s profit and loss. All that is required is for traders to subscribe to an application-based trading platform.


2016 Online Brokerage Review 2015 Mobile Brokerage Review
Score: 76% Score: 25%
Rank: 4th Rank: 9th
13 Firms Reviewed 11 Firms Reviewed
Surviscor Assessment:
Website Design
 B-
Account Services
 C+
Market Information
 B+
Transaction Process
 B-
Website Resources
 D
Commissions
 B-
Service Level Assessment
 D+
Mobile Accessibility
 A+
Surviscor Assessment:
iPhone Grade
 C-
iPad Grade
 C-
Android Smartphone Grade
 C-
Android Tablet Grade
 C-
Blackberry Touchscreen Grade
 C-
Online Highlights

Virtual Brokers is the biggest mover in 2016, advancing into a tie for fourth with 1 category and 3 sub-category honours. Virtual Broker's new responsive design allows for investor flexibilit and they start the relationship with a solid public website and good account opening area. Virtual Brokers offers platforms for various types of investors and traders and boasts a proprietary web trading information centre.

  • Video-based FAQ's
  • Aggressive ETF commission structure
  • Strong e-services
  • Strong charting and technical tools
Mobile Highlights
  • Good account information
  • Good mobile content
  • Decent design on available Apps
Drawbacks
  • Public site resources
  • Service levels
  • Below average secure site resources
Drawbacks
  • No Options trading
  • No Mutual Funds trading
  • No supporting resources

Awarded the "Best Cost of Sevices" amongst Canadian self-directed brokerages in 2016 by Surviscor.

Awarded the "Best Online Investment Broker" in Canada in 2012 by the Canadian Business Journal

Awarded "Best Online Broker" in 2012, 2013, 2015 and 2016 by the Globe and Mail and ranked #2 in 2011 and 2014


Virtual Brokers and 5i Research® Exclusive Offer

Open an account with Virtual Brokers and get a Free One Year Membership with 5i Research®

Learn more

 

Virtual Brokers Cash Referral Program

Introduce a friend or family to Virtual Brokers and Get cash rewards directly into your account!

Learn more

 

GET 3 MONTHS OF FREE PLATFORM ACCESS

3 months of free access to Edge Trader Pro with the Commission-Free Trading Account

Learn more


Mailing Address:

4100 Yonge Street

Suite 415

Toronto, Ontario, M2P 2B5, CANADA

Contact Numbers:

General Inquiries:  1.877.310.1088; 416.288.8028

info@virtualbrokers.com; 416.288.8611

Sales: 416.847.7218

sales@virtualbrokers.com

 

Hours of Operation:

Office Hours:

Monday – Friday 8 AM – 5 PM ET

Customer Service Hours:

M-Th: 8am - 9pm ET; Friday: 8am - 6pm ET

Saturday: 11am - 6pm ET




Current Rank 1
Overall Score (%) 99
Current Service Rating (%) 85
Overview:
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Current Rank 3
Overall Score (%) 71
Current Service Rating (%) 85
Overview:
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Latest Ranking Report:
This is where the latest ranking report would appear. Testing for space...

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